Pour customer service Megabus
Called in to Megabus to change bus timing before the one I was on left and received increadibly poor customer service. The person was very rude and had no idea what they were doing, and when I asked to speak with their manager they hung up the phone. I would not recommend booking with them and this has left a very poor impression.
Poor experience Megabus about
Megabus USA, v2.0.1